We pride ourselves on the amazing customer service we provide. So, when it came to outsourcing our telephone answering requirements it was vital we found a like-minded partner who could provide 24/7 support and match our customer service expectations. We chose Big Outsource who provided everything we demanded of them and, in short, have been brilliant for us.Stuart Swann
We are a car dealership and are very proud of our brand and what we do. We want our customers to have a great experience every time they contact us, but as a busy team we were not always able to respond as quickly as we would have liked, especially out of hours.
That’s why our partnership with Big Outsource has been so invaluable. Our tenants know they will get to speak to a human being who cares about their call, while we know that calls we may have missed previously during busy times are now being expertly handled.Sanjeev Kumar